The Components of True Collaboration

Dan Pontefract has a wonderfully clear and thought out model on The Collaboration Cycle. In fact, to summarize it wouldn’t really do it justice. But I will highlight that he bases it on 3 components as illustrated in his diagram below:

  • Adopting the CARE Principle. (Continuous, Authentic, Receptive and Enrich)
  • Appreciating and adapting to Strong and Weak ties
  • Ensuring both the Consumption of and Contribution back to the network of Strong and Weak Ties.


When speaking of collaboration or communities of practice, often we speak of the necessity of engagement. This model gives us some standard guidelines of how to cultivate and maintain such a level of engagement.


The Collaboration Cycle | Training Wreck | Dan Pontefract | 29 January 2011

This post is cross-posted with Brandon Hall’s Workplace Learning Today

KM Adoption and Engagement Strategy

It’s pretty upfront, but sometimes we tend to ignore the basics. I’m sharing this piece by Simon Goh more a reminder of the steps we need to take for engaging individuals. It also has some interesting tips.

So what’s adoption and engagement…

Adoption is ingrained in an organisation when people say “We need to do it”.

When someone is engaged, we hear them saying “I can see why I should do it”.

Adoption and Engagement workshop

  • Step 1 – Set the context
  • Step 2 – Identify factors of non-participation
  • Step 3 – Identify factors of participation
  • Step 4 – Develop themes
  • Step 5 – Brainstorm ideas
  • Step 6 – Prioristise ideas
  • Step 7 – Define the action plan