Very Close to my Heart: Creating a Bully-free Workplace

For those who know me well, they know the issue of bullies in the workplace is an issue very close to my heart. It is amazing how much bullies can suck the motivation out of a team and how this can have a direct impact on performance. You can hire the most competent people on the planet, but if you subject them to bullies, you will ruin them.

A startling 37% of American workers — roughly 54 million people — have been bullied at work according to a 2007 survey by the Workplace Bullying Institute. The consequences of such bullying spreading to the targets’ families, coworkers, and organizations. Costs include reduced creativity, low morale, and increased turnover — all factors that weigh heavily on the bottom line.

Among targets of bullying, 40% never told their employers and, of those who did, 62% reported that they were ignored. This suggests there’s a significant opportunity to increase profits and beat the competition by eliminating the prevalence of workplace bullying in your organization. But how?

The first step is to identify the root of the problem.

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The New Paradigm of Advantage

Great take by Umair Haque on the necessary paradigm shift that companies must in order to be agents of change rather than simply agents of opportunity. Author Umair Haque writes that the 21st century demands from firms of all stripes: a paradigm shift in the nature of advantage.

Here’s something you might not know. There’s enough food in the world to feed pretty much everyone. So why are more than 1 billion people — nearly 20% of the world’s population — either starving or malnourished? And why, over the last two decades, has global hunger steeply risen?

The answer has everything to do with the past — and future — of advantage.

The past of advantage was extractive and protective. The future of advantage, on the other hand, is allocative and creative.

Allocative advantage asks: are we able to match people with what makes them durably, tangibly better off — and can we do it 10x or 100x better than our rivals?

Creative advantage asks: is our strategic imagination 10x or 100x richer, faster, and deeper than our rivals?

Extractive advantage asks: how can we transfer value from stakeholders to us, 10x or 100x better than our rivals?

Protective advantage asks: are buyers and suppliers locked in to dealing with us, 10x or 100x more tightly than to rivals?

He even makes a Prezi about it.

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The Importance of Learning in Talent Management Strategy

Cornerstone OnDemand has published a new white paper titled “Failing to Learn: Why Learning is Critical to Strategic Talent Management.”

Focussed on best practices, the paper addresses how learning is essential for:

  • Onboarding: Avoid making new hires sink or swim in your organization.
  • Performance: Develop employees in the middle, not just high and low performers.
  • Succession: Do more than just identify skill gaps, actually address them.
  • Compensation: It’s not just about the money.
  • Social networking: Don’t hide the knowledge and expertise in your organization.

Talent management can empower your employees to thrive and help your organization retain them. But the irony is that most talent management solutions are missing the one critical component that will make that business impact a reality – learning.

Reference:

ePortfolio: Uncovering the Talent in your Organization

I went to beautiful Banff, Alberta to deliver a presentation on ePortfolios at the Canadian Association for Prior Learning Assessment (CAPLA) conference’s conversation café.

Presentation Summary

An ePortfolio is an online record of formal and nonformal learning experiences and accomplishments which goes beyond the traditional résumé form. The objective of my presentation is to look at how implementing an ePortfolio development project in an organization can permit HR professionals to have a more holistic and complete picture of the knowledge, skill and abilities of the talent within their organization.