I Know What Learners Need


Last Saturday, I was talking with a past colleague and good friend Virginie, an instructional designer working in the field for 10 years now. We talked about some of the struggles we go through in this profession. We tried to pin point what was the one character quality that all instructional designers should have. We both agreed that it was empathy, that is the ability to put one’s self in the learner’s seat and anticipate their needs. This, coupled with competency in applying sound instructional design techniques is what makes an instructional designer great.

When I read a recent post by Archana Narayan, I heard her strongly say “I know what learners need“. As professionals in the field of development and training, we all need to say it stronger and louder if we want to be respected as the professionals that we are. It can be a constant struggle to have our expert opinion heard, but it’s crucial that we do, both for the learner and for our professional integrity.

Whether it’s with dealing with clients who want to micromanage their learners, whether it’s dealing with outrageous requests or whether it’s dealing with subject matter experts and trainers that dismiss the instructional design process, Archana provides some great tips to get you started.

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Initially published on Brandon Hall’s Workplace Learning Today


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